Safeguarding & Crisis Support
Draft structure only. The full Safeguarding Policy, Incident Response Plan and Moderator Handbook are separate documents that need completion and review by appropriately qualified UK advisers before launch. This page is the public-facing summary.
MIKE is not a medical or emergency service. MIKE does not diagnose, treat or replace doctors, therapists, emergency services, coaches or other qualified professionals.
If someone may be in immediate danger
Contact local emergency services or an appropriate crisis service now. Safety support is never paywalled in MIKE.
- 999 (or 112) — immediate danger, any time
- Samaritans, 116 123 — free, confidential, 24/7
- Shout, text SHOUT to 85258 — free 24/7 text support
- NHS 111 — select the mental health option, urgent but not life-threatening
- CALM, 0800 58 58 58 — 5pm–midnight, 365 days a year
- Childline, 0800 1111 — free and confidential, for anyone under 19
UK services shown as a starting point. These are genuine, active national services, but must be re-verified immediately before go-live, kept current afterward, and extended with routes for every other region MIKE launches in.
Education & Youth
MIKE has a planned age-appropriate experience for ages 11–15, currently in development. It is treated as a future product route until the required safeguarding, age-assurance, parental or guardian, moderation and legal design has been formally approved. No open youth community, safeguarding feature or age-specific service is live today, and none will be presented as live until that review is complete.
Contact
Safeguarding concerns can be raised via the Contact page.
Last updated: draft, pending safeguarding and legal review.